Privacy Policy

Last updated April 18, 2025

Focused Care values you and your privacy. This Privacy Policy explains how we collect and treat information when we provide our Services to hospitals, healthcare organizations, associations, and other customers (each an “Organization”) for use by the Organization’s administrator or other representative (“Administrator”) and the healthcare practitioners, or other individuals that the Organization permits to register as users (each a “User”). Our “Services” include https://focusedcare.net and other websites we own or operate (the “Site”), our web-based services, digital properties, and applications, as well as your communications with us. The Site primarily serves the purpose of informing current and potential new customers about the various Services we offer on a business-to-business basis, though we may designate certain areas of the Site to serve as a platform from which Focused Care provides consumer access to specified products or services. 

Focused Care understands that your privacy is important, and we want you to have a clear understanding of how we collect and treat your information. We encourage you to read this Privacy Policy in full to understand in detail how we collect and use information. Here is a summary of our practices, as detailed in this Privacy Policy:

• You can always control your data, either directly through your account or with help from your Organization.
• Access to your information is strictly limited to you, the Organization granting you access to Focused Care, us, and others who must have it for the Services to function properly. If we offer any social or sharing features, we will make sure you always know when you are doing something that other users can see.
• Privacy is the default status. You or your Organization determine whether and how your information will be viewable or accessible by others. If we need to disclose your information to provide our services, we explain that in this Privacy Policy or within the Services.
• Focused Care does not sell your Personal Information to anyone for any purpose.
• Any reporting we do on trends or content consumption is in the aggregate and will not identify you individually.
• Registered Users should submit privacy inquiries to their Organization. Otherwise, you may contact Focused Care at info@focusedsoftware.com.

 

About Focused Care

In this Privacy Policy, Focused Care, Inc. and our affiliates, corporate parent(s), and subsidiaries are collectively called “Focused Care,” “we” or “us.” This Privacy Policy is part of and governed by our Terms of Use.

This Privacy Policy describes how Focused Care collects and treats information through all of our Services.

Any additional, separate privacy notices that we provide to you will also be considered part of this Privacy Policy. Please note that this Privacy Policy does not apply to information collected by a hospital, university, healthcare organization, association, or other third party, even if the third party is an Organization that uses Focused Care.

Your Consent

By using or accessing Focused Care Services in any manner, you acknowledge and accept this Privacy Policy, and you consent to our collection, use, and disclosure of your information as described below. If you do not agree with this Privacy Policy, do not use our Services.

“Personal Information”
When we say, “Personal Information,” we mean information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual consumer or household. For our purposes, Personal Information typically falls within one or more of these categories: 

• Identifiers (e.g., name, email address, address, telephone number, username);
• Sensitive Personal Information (e.g., racial or ethnic origin; biometrics; union membership; state ID; precise geolocation; contents of messages when we are not the recipient; as well as protected health information, personal health information, PHI, EPHI, and similar data protected by health privacy laws; and other health information generally);
• Protected classification information (e.g., race, citizenship, marital status, medical condition, sex, sexual orientation, veteran or military status);
• Biometric information (e.g., image, keystrokes, behavioral or biological characteristics);
• Internet or other similar activity (e.g., general location, content interactions, browsing history);
• Employment-related information (e.g., current or past employment);
• Non-public educational information, including information protected under the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99);
• Commercial information (e.g., products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies); and
• Inferences drawn from Personal Information to create a profile about preferences, characteristics, trends, predispositions, behavior, attitudes, intelligence, and aptitudes.

Note that information may not be protected by privacy laws if it is: (i) publicly available (ii) aggregated, meaning data about a group or category of services or users from which individual identities and other Personal Information has been removed; or (iii) deidentified so that it cannot be easily linked back to the individual.

Collecting and Using Your Personal Information

About Personal Information Collection
How we collect and use your Personal Information depends on which of our Services you use and how you use them. We only collect, use, retain, and disclose Personal Information as reasonable and necessary and proportionate to provide you with the Services, or we might use it in other compatible ways that we would tell you about first.

During the last 12 months, we have collected (i) identifiers; (ii) employment-related information; (iii) non-public educational information; (iv) biometrics; (v) protected information; (vi) sensitive Personal Information; (vii) commercial information; (viii) internet activity; and (ix) inferences. We collect this information from:

Directly from you, with your consent. You must register and create an account to use our Services. Focused Care collects and uses Personal Information as follows to facilitate your registration and use of these Services:

• To create your account, we collect identifiers like your name, email address, mailing address, and phone number, as well as your login credentials. We also collect your employment and educational information like your title, credentials, specialty, and your education and work status and history. 
• If you include a photograph to your account profile, we will collect the biometrics contained in the photograph you upload. 

As instructed by your Organization and collected from you with your consent. Your Organization may instruct us to collect additional Personal Information via the Services. We collect this information as a service provider to your Organization.

• Employment and educational information like your educational credits, licenses, health facility privileges, or medical board profile.
• Biometrics like your health data.
• For certain Services, sensitive Personal Information or protected information like health information, healthcare license identification number, tax ID or other government ID, military status, citizenship, birth country, ethnicity, or visa information. In some cases, your Organization may instruct us to collect protected health information subject to health privacy laws.

We use this information to provide the Services, identify and administer your account, and communicate with you. If you use our Services via a Organization, the Organization is responsible for obtaining your consent and the Organization’s Administrator may be able to access, maintain, and share any Personal Information associated with your User account. You can refuse to supply requested Personal Information, but doing so may impede your ability to use the Services or participate in your Organization’s program. 

From your Organization, in our role as a service provider. Your Organization might create your User account or submit information about you to the Services, such as:

• Employment or non-public educational information.
• Sensitive Personal Information like health information (e.g., immunizations, health records, or drug screening results), background investigations, and credit reports.

Focused Care collects this Personal Information as part of our contract as a service provider to the Organization. Note that we do not control or verify the information a Organization submits to us. If you have any questions about information on your account not input by you directly, please contact your Organization.  

When you participate in a chat with Focused Care. If you participate in a live chat with us on the Site or any other Services, we collect and record any information, including Personal Information, that you choose to include in your chats with us, such as:

• Identifiers like your name, username, or email address.
• Any other Personal Information you choose to include in your communication. 

Please note that our live chat feature is made possible through our relationship with a third-party service provider, and your chats may be accessible simultaneously and in real-time by that third-party service provider. BY INITIATING OR CONTINUING A LIVE CHAT ON THE SITE, YOU CONSENT TO OUR THIRD-PARTY SERVICE PROVIDER ACCESSING YOUR CHATS. If you do not consent to such access to your chats, you should not initiate or participate in a chat on our Site or through any of our Services.

From your communications with us, with your consent. If you contact Focused Care using the forms or links on the Site or by email or other means, you voluntarily provide us with your:

• Identifiers like your name, email address, telephone number, and any other Personal Information you choose to include in your communication.
• Employment information like your title and organization type (e.g., hospital, home health facility, etc.).

We use this information to respond to your inquiries and to communicate with you about Focused Care according to your communication preferences.

Automatically from your use of the Site, with legitimate interest.

• When you interact with the Site, we automatically collect technical data about your internet activity such as your IP address, the content with which you interact and, for some Services, your geolocation. Like most online services, the Site uses analytics cookies. We collect this information to achieve our legitimate interest of managing and improving our Services. We use this information to administer the Site, provide and improve the Services, analyze usage, protect the Services and its content from inappropriate use, and improve the nature and marketing of the Services.

In addition to the specific uses above, we might also use your Personal Information to (i) provide the Services and personalize your experience; (ii) send you support and administrative messages; (iii) monitor your compliance with any of your agreements with us; (iv) protect your privacy and enforce this Privacy Policy; (v) identify, contact, or bring legal action against persons or entities who may be causing injury to you, to Focused Care, or to others if we believe it is necessary; (vi) comply with a law, regulation, legal process or court order; or (vii) fulfill any other purpose to which you consent. Focused Care will update this Privacy Policy or otherwise notify you and obtain your consent where required under applicable law before we collect additional categories of Personal Information or use your Personal Information for purposes that are incompatible with the purpose stated at the time of collection.

About Retention Periods
Focused Care retains Personal Information for the minimum period necessary to fulfil the purpose for which it was collected. Sometimes our retention periods are determined by the regulations or policies that apply to the Organizations or Users of a given Service. This means Focused Care may be required to retain Personal Information for a specified period or indefinitely, unless or until a User requests that we delete some or all of their Personal Information. Focused Care’s data retention practices are designed to ensure that our Services to serve as a secure repository of information in healthcare settings, comply with regulatory requirements, and support a policy of good data hygiene.

We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

About Disclosure to Third Parties
We only disclose your Personal Information in limited circumstances and for specific purposes. If any Service allows for social connectivity or sharing, we will notify you of the privacy implications of using the feature before you proceed. In the last 12 months, Focused Care has disclosed all categories of Personal Information that we collected for a business purpose to these recipients:

Your Organization

• If you use a Focused Care Service for your job or role in an educational or healthcare program with an Organization, Focused Care is a service provider to your Organization. We may disclose any Personal Information associated with your account to your Organization so that you and your Organization can manage your role within the organization or so the Organization can provide you with other services.

Our Service Organizations

• We use a variety of service providers such as data hosting companies, analytics services, email hosting services, and payment processors. We prohibit our service providers from selling or disclosing the Personal Information we provide, and we require all service providers to maintain confidentiality standards that are commercially reasonable to ensure the security of your Personal Information. The type of information that we provide to a Service Organization will depend on the service that they provide to us. 

Our Affiliates

• As a part of the Focused Care family of services, we may disclose the Personal Information we collect about you to our affiliates or subsidiaries. If we do disclose your Personal Information to our affiliates or subsidiaries, their use and disclosure of your Personal Information will be subject to this Privacy Policy. 

Law enforcement or other governmental agencies as permitted or required by law.

Other Third Parties, as permitted by applicable law.

• For example: if we go through a business transition (e.g., merger, acquisition, or sale of a portion of our assets); to comply with a legal requirement or a court order; when we believe it is appropriate in order to take action regarding illegal activities or prevent fraud or harm to any person; to exercise or defend our legal claims; or for any other reason with your consent.

Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

About Aggregated and Deidentified Information
Focused Care may use fully anonymized, deidentified or aggregated data generated using Personal Information to assist with our research, marketing, advertising, or other purposes. This information is not your Personal Information, so we may do this for our purposes and without restriction. If we ever have a data collection mechanism specifically intended for a Organization’s use, we will notify you that the data is being collected for that specific purpose and help you understand the privacy implications before you use it. 

Data Protection Officer (DPO)

To ensure ongoing compliance with the GDPR, we have appointed a Data Protection Officer (DPO). Our DPO is responsible for overseeing our data protection strategies and implementation to secure compliance with GDPR requirements. You can contact our DPO at info@focusedsoftware.com.

Health and Educational Privacy

Most of Focused Care Services are not designed to collect or process information that is protected under health privacy laws or education privacy laws. This means Users should never submit protected health information or educational information unless instructed to by the User’s Organization. If Focused Care collects or processes protected health information, we do so as a “business associate” to the Organization as the “covered entity” under HIPAA. If your Organization is an educational institution and instructs us to collect your FERPA-protected educational information, Focused Care is considered a “school official” to the Organization under FERPA and equivalent laws. In either case, your Organization instructs our activities with this data and your Organization (not Focused Care) is responsible for all decisions for its use, disclosure, and security. Your Organization is solely responsible for ensuring that its and your use of the Services comply with applicable health and education privacy laws. Please contact your Organization if you have questions. 

Children's Privacy

Our Services are designed for individuals aged 16 and older. We do not knowingly collect Personal Information from children under 16 without verification of parent or guardian consent. If you believe we might have any information collected online from a child under 16, or if you become aware of any unauthorized submission of information to us, please contact us at info@focusedsoftware.com and we will delete that information from our systems.

Focused Care cannot control the privacy practices of Organizations. If a Organization chooses to input children’s Personal Information on the Services, it is done under their own privacy practices, not ours. We are not responsible for any Organization’s or other party’s compliance or noncompliance with laws or regulations. Please contact the Organization directly if you have questions about their privacy practices. 

We comply with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect Personal Data from children under the age of 13 without verifiable parental consent. If you are a parent or guardian and believe that your child has provided us with Personal Data without your consent, please contact us at info@focusedsoftware.com. If we become aware that we have collected Personal Data from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.

Data Protection for Students

In compliance with FERPA, we protect the privacy of student education records and ensure that information is only disclosed with proper consent or as permitted by law. We do not share student information with third parties without explicit consent from the student’s parent or guardian, except as allowed by FERPA.

Your Privacy Choices and Controls
Focused Care provides you with methods to directly control your Personal Information on the Services. 

Your Account Profile and Device Settings
Users can sign into their accounts at any time to change or delete certain Personal Information. As an information repository for Organizations, some of the Personal Information on your account cannot be deleted. Please contact your Organization if you wish to make changes to your account but are not able to do so yourself. You can also control the data we collect by adjusting your device settings.

Focused Care Emails
If you provide us with your email address, we may send you informational or support emails or, if you opt-in, marketing emails about the Services. You can opt-out of marketing emails but not our support or transactions emails. To opt-out, change your preferences via the links provided in the emails, email info@focusedsoftware.com.

Texting Consent
If you provide us with your wireless number, you consent to Focused Care sending you text messages for informational or authentication purposes. The number of texts that we send to you will be based on your circumstances and requests. You can unsubscribe from text messages by replying STOP or UNSUBSCRIBE to any of these text messages. Messaging and data charges may apply to any text message you receive or send. Please contact your wireless carrier if you have questions about messaging or data charges.

Do Not Track Requests
Do Not Track signals are signals sent through a browser informing us that you do not want to be tracked. Currently, our systems do not recognize browser “do-not-track” requests. If this changes in the future, we will update this Privacy Policy.

Consumer Privacy Requests
If you are a User and you wish to exercise your rights beyond the methods provided, express concerns, lodge a complaint, or obtain additional information about the use of your Personal Information, please contact your Organization. USERS MUST DIRECT PRIVACY INQUIRIES TO THEIR ORGANIZATION.

Otherwise, you may email Focused Care at info@focusedsoftware.com. We will relay your request to your Organization or fulfill it directly if we can. Focused Care does not charge a fee to process or respond to a verifiable request unless we have legal grounds to do so. In that case, we will tell you the cost estimate and why we are charging the fee before completing your request. We may be unable to fulfill some or all of your request, for example, if your request falls within a statutory exception or if fulfilling your request would prevent us from complying with a statutory or contractual obligation.

Your Privacy Rights

Depending on where you live or are located, you may have certain rights over your Personal Information. If you visit our Site or inquire about our Services on behalf of a Organization, Focused Care collects and processes your Personal Information as a business or data controller. For all other purposes, Focused Care acts as a service provider or data processor of your Personal Information. The following sections outline legally required and courtesy notices of privacy rights that may be available to you depending on where you live and how you interact with Focused Care. 

Privacy Rights Available in the United States

In the United States, consumer privacy is governed by state laws providing general consumer privacy rights, as well as federal laws addressing specific industries or data uses. This section provides notices of consumer privacy rights available through the state laws of California, Colorado, Connecticut, Nevada, Utah, Virginia, and other states with similar requirements. If you reside in a state offering privacy protections (“Consumer”), you may be entitled to some or all of these rights:

• Right to Correct. You have the right to request that we correct inaccurate Personal Information about you on our systems. If you become aware that the Personal Information that we hold about you is incorrect, or if your situation changes (e.g., you change address), please inform us and we will update our records. You can correct your Personal Information through your account or by contacting your Organization.
• Right to Delete. You have the right to request that we delete your Personal Information that we collected from you and retained, with certain exceptions. In response to your request, we may permanently delete, deidentify, or aggregate the Personal Information in response to a request for deletion. If you submit a right to deletion request, we will confirm the Personal Information to be deleted prior to its deletion, and we will notify you when your request is complete. Note that, as an information repository for Organizations, Focused Care is not permitted to delete some types of Personal Information.
• Right to Access. You may have the right to receive confirmation that we have collected Personal Information about you and copies of the requested pieces of Personal Information in a portable and readily usable format. Focused Care may be legally prohibited from disclosing certain pieces of Personal Information, and we may be limited in the number or frequency of requests we must fulfill. 
• Limited Use and Disclosure of Sensitive Personal Information. Focused Care does not seek to collect your sensitive Personal Information, though your Organization may use the Services to collect this information about you or you may choose to input some sensitive Personal Information to the Services. In no case will we use or disclose your sensitive Personal Information for the purpose of inferring characteristics about you. If this ever changes in the future, we will update this Privacy Policy and provide you with methods to limit use and disclosure of Sensitive Personal Information.
• No Selling or Sharing Personal Information. Focused Care does not, and will not, sell the Personal Information collected about you or share your Personal Information with third parties for cross-contextual behavioral advertising purposes. Focused Care may use data collected from cookies on the Site or applications for marketing or retargeting, which may qualify as “sharing” Personal Information under some laws. To opt-out of this sharing, adjust your settings on our Cookie Declaration or cookie banner to opt-out of Marketing Cookies.
• No Profiling. Focused Care does not use any form of automated processing of Personal Information to evaluate, analyze, or predict your performance, preferences, choices, or behavior. If this changes in the future, we will update this posting to describe our use of profiling and your options to opt-out.  
• Right to Disclosure. You may have the right to receive details about the collection and use of your Personal Information via the Services, such as: (i) the categories of Personal Information we have collected about you; (ii) the categories of sources for the Personal Information we have collected about you; (iii) our business purpose for collecting, using, processing, sharing or selling that Personal Information, as applicable; (iv) the categories of third parties with whom we share that Personal Information; and (v) if we sold or shared your Personal Information under the California Consumer Privacy Act, two separate lists stating: (a) sales or sharing, identifying the Personal Information categories that each category of recipient purchased; and (b) disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained. To learn more, please contact your Organization. Certain laws may limit the number or frequency of requests we must fulfill. 
• Right to Nondiscrimination. Focused Care will not discriminate against you for exercising your privacy rights. For example, unless permitted by law we will not: (i) deny you goods or services; (ii) charge you different prices or rates for goods or services; (iii) provide you a different level or quality of goods or services; (iv) retaliate against you as an employee, applicant for employment, or independent contractor for exercising your privacy rights; or (v) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services, because you exercised a right under applicable privacy laws.
• Right to Disclosure of Marketing Information. California’s Shine the Light Act (Civil Code sections 1798.83-1798.84) entitles California residents to request certain disclosures regarding Personal Information sharing with affiliates and/or third parties for marketing purposes.

If you are a User, please contact your Organization to exercise these rights or inquire further. Otherwise, you may email us at info@focusedsoftware.com.

California

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

Additionally, you have the right to opt out from the Company collecting your personal information.

However, some information about you may be required in order for you to access certain functionality of the Services, such as those mentioned in this Privacy Policy. Opting out of the Company collecting your personal information may impact this functionality.

CCPA Privacy Notice

This notice is provided to California residents pursuant to the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (together, the “CCPA”) to explain how we collect, use and share their personal information, and the rights and choices we offer California residents regarding our handling of their personal information, which the CCPA currently defines as “information that identifies, relates to, or could reasonably be linked, directly or indirectly, with a particular consumer or household.”

If you are a California resident, we must adhere to certain rights and obligations regarding your personal information.

GDPR Rights

You may review, change, or terminate your account at any time.

If you are within the European Economic Area (EEA) or Switzerland, you have the right to:

Access: Request copies of your personal data that we hold. We will provide this information within one month of your request at no charge.

Rectification: Request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.

Erasure ("Right to be Forgotten"): Request that we erase your personal data under certain conditions.

Restrict Processing: Request that we restrict the processing of your personal data under certain conditions.

Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Object: Object to our processing of your personal data under certain conditions, including your right to object to direct marketing.

Withdraw Consent: Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

For any such requests, please contact us at info@focusedsoftware.com.

Consent and Communication: By using our Services, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy. We may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

For the storage and processing of your data, it may be necessary to transfer your data to locations outside the European Economic Area (EEA). In these cases, we transfer personal data only to countries that have been deemed to provide an adequate level of data protection by the European Commission, or we use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

GDPR Compliance Measures

Our GDPR compliance includes data protection impact assessments, enhanced data protection features in our IT infrastructure, and regular GDPR training for our staff. We have implemented safeguards and data handling procedures that meet GDPR standards. This includes using encryption for data at rest and in transit, conducting regular security assessments, and maintaining comprehensive data logs to monitor access and alterations to your data.

Legal Basis for Processing Personal Data Under GDPR

We process your personal data based on the following legal grounds:

Consent: We may process your data if you have given us explicit consent to use your personal data for a specific purpose.

Contract: Processing your data is necessary for a contract you have with us, or because you have asked us to take specific steps before entering into a contract.

Legal Obligations: Processing your data is necessary for compliance with a legal obligation to which we are subject.

Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

How to Exercise Your GDPR Rights

You can exercise any of your GDPR rights by contacting us directly through our designated channels. We will respond to all requests from individuals wishing to exercise their data protection rights in accordance with GDPR requirements. Please contact us at  info@focusedsoftware.com to exercise your rights.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have dataabout your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at  info@focusedsoftware.com.

Data Security

Focused Care implements reasonable and appropriate technical, organizational, and physical security measures to help protect your Personal Information from unauthorized or illegal access, destruction, use, modification, or disclosure. We employ a series of security measures, including secure login, multifactor authentication, encryption in transit and at rest. We ensure that Focused Care personnel responsible for handling Personal Information and privacy matters are informed of applicable privacy law requirements. Our security measures are appropriate to the volume, scope, and nature of the Personal Information processed and designed to meet our duty of care with respect to your Personal Information. Please note, however, that no transmission of data over the internet is 100% secure. We cannot guarantee that unauthorized third parties will not defeat our security measures or use your Personal Information for improper purposes. It is your responsibility to keep your account secure from unauthorized access. Focused Care is not responsible for any lost, stolen, or compromised passwords, or any unauthorized activity on your account. We also have no control over any Organization’s security measures or practices, and we make no representations or guarantees that your Personal Information is secure once transmitted or stored on their systems.

Third Party Websites

The Services may include links to other websites whose privacy practices may differ from ours. If you submit Personal Information to any of those websites, your information is governed by the privacy policies of those other websites. You should carefully review the Privacy Policy of any website you visit.

Privacy Policy Updates

We may periodically update this Privacy Policy. If we make any material changes, we will notify you through the Services or by updating this posting. The date that this Privacy Policy was last revised is identified at the top of the page. Your continued use of the Services after the effective date will be subject to the new Privacy Policy. You are responsible for periodically checking this Privacy Policy for changes.

Contact Us       

If you have questions or comments about this notice, you may email us at  info@focusedsoftware.com.